Term and Conditions

Last updated: [Insert Date]

1. About Our Store

Deals Amped E-Bike Store specializes in electric bikes and accessories for adventure seekers, urban commuters, and performance riders. Our product range includes:

• Various size e-bikes (24-Inch to 29-Inch, 650B/27.5-Inch, 700c)
• Specialty bikes (Aero, Comfort Cruiser, Fat Tire, Gravel)
• E-Bike components (Derailleurs, Handlebars, Aero components)
• Accessories (Car Racks, Helmets, E-Bike Kits)

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or making a purchase, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Promptly update any changes to your information

2.2 Prohibited Activities

You may not:

• Use our site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Use automated tools to scrape content or place orders
• Misrepresent your identity or location
• Resell our products without authorization

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, specifications, and pricing. However, we cannot guarantee that all descriptions are entirely error-free. If you receive a product that differs significantly from its description, please contact us immediately.

3.2 Product Availability

All orders are subject to product availability. If an item becomes unavailable after you place your order, we will notify you and either cancel the item or offer a suitable alternative.

3.3 Age Restrictions

Certain products (particularly e-bikes and accessories) may have age restrictions. By purchasing these items, you confirm that you meet all applicable age requirements.

4. Ordering and Payment

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders for any reason, including but not limited to:

• Product availability
• Errors in pricing or product information
• Suspected fraudulent activity

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details on our servers.

4.3 Pricing and Taxes

All prices are in USD. You are responsible for any customs duties, taxes, or fees imposed by your local jurisdiction.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 days after processing)
• Free Shipping: Available for orders over $50 via EMS (15-25 days after processing)

Orders typically process within 1-2 business days. We ship worldwide except to some Asian regions and remote areas.

5.2 Delivery Responsibilities

Once shipped, you become responsible for the purchased goods. We recommend:

• Inspecting packages immediately upon delivery
• Reporting any visible damage to the carrier immediately
• Contacting us within 24 hours for damaged items

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for most items, provided:

• Item is unused and in original condition
• All original packaging and accessories are included
• Item is in its original, undamaged packaging

6.2 Non-Returnable Items

The following cannot be returned:

• Installed or used E-Bike Kits and Accessories
• Helmets (once removed from packaging)
• Custom or special order items (including certain Aero components)
• Any item not in original condition

6.3 Return Process

1. Contact us at [email protected] within 15 days with your order number and reason for return
2. Wait for our approval and return instructions
3. Repackage item securely with all original components
4. Ship using the provided return label

6.4 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. Note:

• Original shipping fees are non-refundable
• Return shipping costs are deducted from refunds for free shipping orders under $50
• Refunds appear on your statement within 5-10 business days

7. Warranties and Liability

7.1 Product Warranties

Manufacturer warranties apply to all products. Please refer to individual product documentation for warranty details.

7.2 Limitation of Liability

Deals Amped E-Bike Store shall not be liable for:

• Any indirect, incidental, or consequential damages
• Damages resulting from improper use or maintenance of products
• Delays or failures in performance due to events beyond our reasonable control

8. Intellectual Property

All content on ampedebike.com, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

9. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site constitutes acceptance of the modified terms.

12. Contact Us

For any questions about these Terms and Conditions, please contact us:

Deals Amped E-Bike Store
10406 Sunlight Lane
Louisville, US 40272
Email: [email protected]