Privacy Policy

Last Updated: [Insert Date]

At Deals Amped E-Bike Store (“we”, “us”, or “our”), we are committed to protecting the privacy of our customers—whether you’re an urban commuter, adventure seeker, or performance rider shopping for electric bikes and accessories. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ampedebike.com.

1. Information We Collect

We collect several types of information to provide and improve our services:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment gateways), and phone number.
• Browsing Data: We collect information about your interactions with our site, including pages viewed, products browsed (such as 26-inch, 29-inch, or 700c wheel e-bikes), and time spent on our site.
• Technical Information: IP address, browser type, device information, and operating system to optimize your shopping experience.
• Communication Data: Records of your communications with our customer service team at [email protected].

2. How We Use Your Information

Your information helps us provide exceptional service to our global community of cycling enthusiasts:

• Process orders for e-bikes, accessories (like derailleurs or aero handlebars), and e-bike kits
• Provide customer support and respond to inquiries
• Improve our website and product offerings based on browsing patterns
• Send order confirmations, shipping notifications, and service-related communications
• Prevent fraud and enhance security for all transactions
• Comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We value your privacy and only share information when necessary:

• Service Providers: We work with trusted partners for payment processing (Visa, MasterCard, PayPal), shipping carriers, and website analytics.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority:

• All transactions are protected by advanced encryption technology
• Payment information is processed securely through PCI-compliant services
• We implement industry-standard security measures to protect against unauthorized access
• Data is stored on secure servers with limited access

While we implement robust security measures, no internet transmission is 100% secure. We encourage customers to use strong passwords and protect their account information.

5. Your Rights and Choices

You have control over your personal information:

• Access & Correction: You may review and update your account information by contacting us
• Opt-Out: You may unsubscribe from marketing communications at any time
• Data Deletion: You may request deletion of your personal data, subject to legal retention requirements
• Do Not Track: Our site does not currently respond to “Do Not Track” signals

6. Cookies and Tracking Technologies

We use cookies to enhance your shopping experience:

• Essential Cookies: Necessary for site functionality, such as maintaining your shopping cart
• Performance Cookies: Help us understand how visitors use our site (e.g., which e-bike categories are most viewed)
• Marketing Cookies: Used to show relevant ads for products like fat tire e-bikes or comfort cruisers

You can manage cookie preferences through your browser settings, though this may affect site functionality.

7. International Data Transfers

As we serve customers worldwide (excluding some remote areas), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our products and services are intended for adults. We do not knowingly collect information from children under 16. If we become aware of such collection, we will take steps to delete the information.

9. Changes to This Policy

We may update this policy periodically. The “Last Updated” date at the top of this page will indicate when changes were made. We encourage you to review this policy occasionally.